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Inna Kerzman July 8, 2018
Why Monday's B2C attitude to a B2B product is good for business

Why Monday's B2C attitude to a B2B product is good for business

Why Monday's B2C attitude to a B2B product is good for business A few months back we had the pleasure to be hosted by Shirley Baumer, product manager at Monday…

Inna Kerzman June 14, 2018
4 Awesome Onboarding Experiences and Why We Love Them

4 Awesome Onboarding Experiences and Why We Love Them

4 Awesome Onboarding Experiences and Why We Love Them Following our post about Debunking Onboarding Myths, we wanted to share some of our personal favorite…

Inna Kerzman May 29, 2018
Debunking User Onboarding Myths

Debunking User Onboarding Myths

Debunking User Onboarding Myths We hear more and more buzz about user onboarding lately, but also many miss-conceptions about it’s purpose and how to create…

Inna Kerzman April 23, 2018
Should You Talk to Your Customers

Should You Talk to Your Customers

Should You Talk to Your Customers? Yes! But to get real insight, you must know how. If you are in the business of making products, here is a scenario you could…

Inna Kerzman April 19, 2018
A Chat With Gil Sadis from Lemonade About Making Customer-Centered Products

A Chat With Gil Sadis from Lemonade About Making Customer-Centered Products

A Chat With Gil Sadis from Lemonade About Making Customer-Centered Products Did you ever have such a bad experience with a service you decided to never use it again?…

Inna Kerzman April 14, 2018
Design for Retention

Design for Retention

Because Life's Too Short to Put up with Bad Experiences. Let’s talk about retention. How do we, as product makers or service providers, keep our customers coming…

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